6. | We shall arrange for delivery of the goods to the location specified in your order. If any of the goods ordered are out of stock or require embroidery or printing, or if the delivery destination is outside mainland UK, you will be advised separately by email of the intended delivery date. Otherwise it is our aim to dispatch all orders the same day by overnight carrier provided we receive them by 2 p.m. |
7. | For delivery anywhere within the UK mainland, orders valued at £50.00 (net) and over are carriage free and otherwise are liable to a small delivery charge of £5.95 plus VAT. Carriage on deliveries outside the UK mainland is chargeable at cost or by quotation. Click and Collect is available for orders valued at £250 (net) and over with no applicable fee. |
8. | For next day delivery within the UK mainland, please place your order by 2pm. |
9. | If we are delivering goods to you outside of the UK: |
9.1 | Your order may be subject to import duties and taxes. You will be responsible for payment of any such import duties and taxes; and |
9.2 | You must comply with all applicable laws and regulations of the country to which the goods are being delivered. We will not be liable or responsible if you break any such laws or regulations. |
10. | Although prompt delivery is our aim, any quoted delivery dates should be treated as estimates only and are not of the essence of the contract. The right is reserved to deliver by instalments and any failure to deliver one instalment shall not entitle the purchaser to cancel delivery of the remaining instalments. |
11. | We shall not be liable for any delay in delivery of the goods that is caused by an event beyond our reasonable control or a failure by you to provide adequate instructions in relation to your order. If we fail to deliver the goods, our liability shall be limited to the costs and expenses incurred by you in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the goods. |
12. | We reserve the right to refuse to deliver the goods if we consider, in our entire discretion, that the premises, surrounding area or country to which delivery is due to be made is inaccessible, unsafe or unsuitable. |
13. | Delivery of the order shall be completed when we deliver the goods to the address you gave us, at which point risk in the goods shall pass to you. If no one is available at this address to take delivery, we will deem delivery of the goods complete and, until delivery takes place, store the goods at your risk and charge you for all related costs and expenses (including insurance). If you fail to accept delivery of the goods within 30 days of the first attempted delivery, we reserve the right to resell or otherwise dispose of all or part of the goods without incurring liability to you. |
14. | Where it is desired that our delivery drivers assist in unloading operations (and agree to do so) this will only be undertaken on the understanding that the customer will assume full responsibility for our driver’s health and safety whilst this is being carried out. |
15. | The quantity of any consignment of goods as recorded by us on despatch to you shall be taken to be the quantity received unless you provide conclusive evidence to the contrary. If you think there are goods missing on delivery, you must notify us in writing within three days of delivery. |